Terms and conditions

1. Acceptance of Terms

By accessing and using the Sole website (the “Site”) and purchasing products from us, you agree to be bound by these Terms and Conditions, as well as any other policies referenced herein. If you do not agree with any part of these terms, please do not use the Site.

2. Eligibility

You must be at least 18 years old to make a purchase on our Site. By placing an order, you confirm that you meet this requirement. If you are under 18, you may use the Site only with the involvement of a parent or guardian.

3. Account Registration

To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

4. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not warrant that the product descriptions or other content on the Site are error-free. If a product offered by Sole is not as described, your sole remedy is to return it in unused condition.

5. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance by Sole. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or issues identified by our credit and fraud prevention department.
  • Payment: Payment must be made in full at the time of purchase. By placing an order, you authorize Sole to charge your provided payment method for the total amount of your order, including any applicable taxes and shipping fees.

6. Shipping and Delivery

  • Shipping: We offer various shipping options, which will be presented to you during the checkout process. Shipping costs are calculated based on your location and the selected shipping method. Delivery times are estimates and not guaranteed.
  • International Shipping: For international orders, the recipient is responsible for all customs duties, taxes, and fees. Delivery times may be affected by customs clearance delays, which are beyond our control.

7. Returns and Exchanges

Please refer to our Returns Policy for detailed information on returns and exchanges. By purchasing from Sole, you agree to the terms outlined in our Returns Policy.

8. Limitation of Liability

To the fullest extent permitted by law, Sole shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or your purchase of products from us. Our total liability to you for any claim arising from your use of the Site or purchase of products shall not exceed the amount you paid to us for the purchase.

9. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, and software, is the property of Sole or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the revised terms.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Hotline: (252) 468-1566 
  • Email: [email protected] 
  • Street:Staten Island, New York(NY), 10314