Privacy Policy
1. Introduction
At Sole, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.
2. Information We Collect
- Personal Information: We collect personal information such as your name, email address, phone number, shipping address, and payment details when you create an account, place an order, or sign up for our newsletter.
- Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and browsing behavior on our website. This helps us improve our services and enhance your shopping experience.
3. How We Use Your Information
- Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
- Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time.
- Improving Our Services: We use non-personal information to analyze website usage, improve our products and services, and enhance your shopping experience.
4. Sharing Your Information
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, shipping, and marketing. These providers are required to protect your information and use it only for the services they provide to us.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request, or to protect our rights and property.
5. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, keep track of your shopping cart, and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Your Rights
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website. Please review this policy periodically to stay informed about how we are protecting your information.